FAQs

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Vehicle Maintenance

Hi!

Thank you for inquiring about our pre-purchase inspection.

The basic pre-purchase inspection (PPI) covers every visible component on the vehicle for $150.

For an additional $100, you’ll be able to add in a compression test.

The basic PPI will take about 1.5hrs whilst the addition of a compression test will take an additional hour.

More information is available here

Cheers!

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Hi!

You’ll be looking at options for coolant-work.

Our first option involves manually draining the coolant system in your Volkswagen Jetta through the disconnection of certain pipes. This will allow the existing coolant to be drained out. From there, the coolant will be topped up and the cooling system bled as best as we can; There might be some air pockets left in the cooling system for this process but it will eventually be bled out through normal daily usage. This may result in the dropping of the coolant level and the low coolant alarm may sound. This is expected and all that’s required, is to top the bottle with coolant. Read more here

Our second and more complete option requires the involvement of our Coolant Clean machine from MotorVac. It offers an extremely high percentage of coolant evacuation / change. The machine connects up to your Jetta engine and behaves like a dialysis machine. This ensures a near 100% change rate as compared to the standard coolant drain method. A radiator conditioner is also included in this service to flush out contaminants which will affect the cooling systems’ efficiency. Read more here

Both options will take about an hour to complete.

Let us know if you would like these services conducted for you

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Hi!

The changing of the coolant pump typically comes complete with the coolant pump, belts, tensioners and most importantly the coolant. Depending on the car, you may find yourself spending anywhere between $700 to $1,300.

You might also be looking at spending in the range of $700 for the Oil Servicing, Spark Plugs & Coil Packs.

All components used are original and a 1 week warranty is provided to set your mind at ease

It should be about 600ish for the oil servicing, spark plugs and coil packs.

The jobs will take a day to complete.

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Hi!
You’ll be looking to leave your vehicle with us for a day. For most vehicles like the golf and jetta – drop it off in the morning and collect it in the evening for your evening plans.
The change of a clutch can vary from car to car and you may find yourself spending at least $1.8k. Refer to our price sheets for more information

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Hi!

Please refer to our Major Servicing listing for 60K on this list. You’ll also be able to find out more about the required 30K, 60K servicing items.

Hope that helps.

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Engine oil leaks typically surface from mating surfaces – The areas which join different components together, like lego blocks.

These surfaces usually are joined by rubber or metal seals. There are usually 5-6 different surfaces where oil can leak from. Each surface leak will require different amounts of time, materials and work.

Depending on the severity and visibility of the leak, we’ll advise that you bring your vehicle in for an initial clean & assessment and then return in a few days to determine where this leak might originate from.

As such you might expect to pop by at least once before we can accurately determine the source of the leak and offer a remedy.

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We’ve defined the items covered in all levels of servicing.

Please do refer to our Inspection & Servicing list for the downtime and items covered.

 

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Your car undergoes a safety checklist during our Oil Servicing Package. It will give us a good indicator of the lifetime of the wear & tear components. This helps you to keep an eye on your cars health and aid you in planning your resources for the future. We want to be sure that you’re always steps ahead of your car – No surprises! We don’t like surprises too.

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Our prices are Nett and leave nothing more to be paid. All labour, as well as required services, to get you back onto the road safely are included. We personally don’t like surprises and we certainly don’t want to give you any.

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Yes, it is preferred. This aids us in planning our resources and ensure that you always have the best experience and utmost attention from our staff during your time here with us.

We understand that, some times, situations crop up. We want to be there to help you out. If it’s a Malfunction Indicator Light popping up, by all means, pop by and we’ll be more than happy to help you out with it.

Appointments are important to us because we believe that your time is precious. We respect that.

Please do have the following personal information ready:

  1. Your Name
  2. Contact Number
  3. Vehicle Registration Number

Thank you!

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No. All parts used are Original Equipment. This ensures that your car will serve you for a long time to come.

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Yes, you certainly can. We will need to factor in another 30 minutes for the MotorVac Carbon Cleaning Treatment. The treatment is typically applied at the end.

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We accept NETS & Cash for the moment. An invoice will accompany your payment.

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We will always try to accommodate your needs to the best of the schedule. As our appointment system is based on ensuring that your day proceeds as planned, please do understand if we aren’t able to accommodate your request immediately.

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Yes, most certainly! We will be able to receive your car and hold on to it till your appointment begins. There will be no changes in pickup time.

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Yes you certainly can. Please do give us early notice so we can open up your old slot to someone else. This may help another car owner who might be in need of some urgent help.

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Yes, we most certainly will be more than happy to do that for you. Do let us know exactly what you’re bringing so we can factor the jobs in. This will allow us to provide you a more accurate pick up time.

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We love helping our customers. At times we even do it for nothing more than a smile.

If we may, may we kindly request that questions pertaining to the specificities of fluid quantities or part numbers be self-discovered through internet research? We really love to help you however we also ask for your kind understanding if we take a while to answer these questions.

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